Policies

Shipping & delivery

Where we deliver, charges and what happens if we miss you.

Last updated 08 Oct 2026

Where we deliver

Enter your PIN code on the site to check whether we deliver to you. The delivery charge and any free-delivery threshold are shown before you pay.

Receiving your order

  • Keep your mobile number reachable; our delivery partner will call.
  • If nobody is available, we will contact you to arrange another attempt.

Delays

Weather, traffic and local disruptions can delay delivery. We will tell you if your order is running materially late.

Tracking

Follow your order's status from your account, from confirmation to delivery.